Training
Our Consortium/Third Party Administrator (C/TPA) Basics Training equips professionals with essential knowledge to effectively manage drug and alcohol testing programs for employers, ensuring compliance with local, state, and federal regulations. This self-guided online course provides a comprehensive foundation for those looking to excel in the C/TPA role. The course covers key aspects such as the critical functions of a C/TPA, insights into client expectations, strategies for building and promoting a successful C/TPA business, and an understanding of industry standards and expectations. Upon completion, participants will be well-prepared to navigate the complexities of the C/TPA role and contribute to the success of their clients' drug and alcohol testing programs.
Upon completion of this course, you will have an understanding of the C/TPA’s role and responsibilities as well as best-practice guidance on how to ensure employer compliance. The course also provides an introduction to building a strong C/TPA business and strategies for business growth.
This course covers key aspects, including:
Overview of C/TPA Role and Responsibilities: Understand the critical functions of a C/TPA and how they contribute to the successful management of drug and alcohol testing programs.
Client Expectations: Gain insights into the knowledge and skills necessary to meet and exceed client expectations, fostering strong relationships and effective communication.
Building a C/TPA Business: Learn strategies for establishing and promoting a successful C/TPA business, including best practices for marketing and client acquisition.
C/TPA Standards and Expectations: Familiarize yourself with the industry standards and expectations that govern C/TPA operations, ensuring compliance and professionalism.
Upon completion of this training, participants will be equipped to navigate the complexities of the C/TPA role and contribute to the success of their clients' drug and alcohol testing programs.